Internet Sale (Consumer Law) Essay Example | Topics and Well Written Essays - 2000 words

Internet Sale (Consumer Law) - Essay Example This means that in this particular situation, Mr. Sissoko will have to go after the delivery company in order to have his new strips replaces, which is a timely and costly venture for him. The reason why the law is like this is that â€Å"the decision as to whether a broad or narrow approach would be adopted, could be dictated by the degree of flexibility perceived in the meaning of s. 20. However this may be over-simplifying the task of the courts who may be concerned about the potential impact of the broad approach on the scope and function of default rules in general† (Taylor and Naidoo, 2002). Any time good are purchased by an individual, he or she will expect to have certain rights when the product is delivered. This means that they believe that the product will be delivered in a timely and efficient manner, without any damage being done to the product. This is generally taken to mean that the consumer is protected under section 14 of the SoGA, as this section makes the seller completely liable for any damage that is done before the product arrives at the consumer’s door. In these situations, the consumer will rely on the seller to get the product to him or her, without any problem. Since the seller is thought to be the business professional in these situations and, therefore, should be more knowledgeable than the consumer. Since the seller has more knowledge in these situations, the customer is automatically at a disadvantage when it comes to the legal side of this procedure, which is exactly what happened to Mr. Sissoko. The customer would not wish to take any r esponsibility for a product being damaged while in transit and consumer laws are in place to ensure that this does not happen. Where the problem lies is when a third-party delivery company takes on the job of delivering a product to a consumer. In these cases, the seller’s obligation to the customer is completely satisfied once the product is in the hands on the